I.T. Specialist- Heathrow Ref ZZ790 Copy

We are looking for a I.T Person for our client based around the Heathrow area


This role is responsible for leveraging strong technical knowledge to ensure the stable operation of the organization’s business by maintaining the different technologies and systems that form the IS Infrastructure. Additionally, the role is responsible for providing applications support and process automation (scripting), responding quickly to service interruptions and service requests to maintain operations efficiency.


Scope of position

  • To execute Regular IS Basic Tasks
  • To protect the Network
  • To keep the systems up & running
  • To provide user support and troubleshooting
  • To ensure adherence to the Company's policies and procedures
  • To display and communicate the Company’s culture
  • To maintain regular communication with Regional IS Manager and District Manager


Major responsibilities

  • Helpdesk Administration
  • Resolve common incidents and problems efficiently
  • Server room maintenance and administration (adjust for regionalized location expectations)


  • Monitor systems backups and communicate/address issues
  • Provide support for server administration, systems installation, upgrades, replacements and troubleshooting
  • Basic Branch Technical Support such PC, LAN, EI Software installation, systems administration and troubleshooting
  • Protect the network by monitoring applications and overall usage of internet traffic, router traffic, email file size, and other uses of our network
  • Audio/visual equipment maintenance and troubleshooting
  • Telecom administration and maintenance
  • Provide same day technical support for District operations and address incoming support queries
  • On call for afterhours IS issues including DAYEND problems
  • Support branch disaster recovery efforts as they occur
  • Conduct regular branch IS self-audits
  • Leverage and fully optimize existing systems and tools
  • Create a community that promotes the sharing of best ideas and practices and be a catalyst in promoting global consistency
  • Collaborate with CHQ during global deployments to provide branch feedback
  • Offer suggestions and comments to Regional IS Manager/Geo IS for systems improvements
  • Assist with the implementation of global, regional and branch IS projects
  • Windows automation (Powershell, etc.)
  • Asset Management such as Purchasing, Shipping, Tracking, Maintenance


Salary   £35-40

Category: Administration / Accounts / Secretarial / IT, Logistics.