Account Manager

This new role is working within a long established 3PL/4PL logistics company based near Newbury, Wiltshire.

Purpose/Objectives of Job:

To Manage the Operational and Administration requirements covering multiple accounts in order to fulfill orders, plan outbound deliveries and inbound deliveries day to day.

Responsibilities and Tasks:

  • Daily communication with the customer by phone & email regarding their receipt & order requirements
  • Planning inbound stock with customer/suppliers and providing booking slots.
  • Confirming receipts & emailing customer daily with receipt advice & delivery note
  • Receiving and processing orders on Warehouse Management System in line with customer priorities and delivery dates.
  • Liaising with warehouse on order priorities and completion including key account requirements.
  • Shipping orders in line with customer requirements, producing despatch documentation, delivery notes, shipping labels on various carrier systems.
  • Monitor inbound shipments and liaise with clearing agents for clearing customs.
  • Monitor outbound shipments and liaise couriers on any delays or delivery problems.
  • Closing orders off at the end of each day with shipping method.
  • Maintaining programme and spreadsheet to record transactions
  • Providing reporting in line with customers agreement/SLA
  • Promptly advise customer of any discrepancies, damages or out of stock situations.
  • Updating customers should deliveries fail for whatever reason by 4pm each day

Person Specification

  • Self motivated, with good organisational skills & communication skills.
  • Knowledge of import procedures and ideally customs entries.
  • Experience within a logistics 3PL or 4PL environment.
  • Competent in the use of Windows Office Packages and Logistics Management Systems.
  • Flexible approach with good attention to detail
  • Good time keeping, Reliable & Team Player

Salary would be in the range of £25000 to £28000+Perks

Category: Current Vacancies, Import Airfreight, Seafreight / Trailer & Commercial Shipping.