Airfreight Import Manager REF ZZ884

Our client based at Heathrow is recruiting for an Airfreight Import Manager.

Must come from a Import Background and use to working for a large company

have 5 or more years leadership experience within freight forwarding industry

Commercial awareness

Clear communication skills both written and verbal

Ability to lead

Outline of the role:

·Continuously grow customer service excellence and productivity effectiveness through development and process review.

·Engage and grow all people in area of responsibility through the implementation of Active Leadership.

·Responsible for the retention and growth of Key Accounts within the Region and for identifying key areas of added value to the customer.

·Lead customer reviews; identify ‘hot spots’ ensuring KPI’s and continuous improvement programmes are run in partnership with customers.

·Manage and develop existing customer relationships internally and externally to ensure they are committed and that their business is retained and opportunities for growth are leveraged.

·Manage implementation of all new key accounts to ensure successful for customer and company.

·Lead/participate in presentations to existing and potential customers.
·Manage Customs Compliance procedures and documentation

·Maximise Gross Profit through Service Selection

·Manage Carriers and Handling Agents to resolve exceptions and discrepancies as they arise

·Manage Key Performance Indicators

··Manage Weekly Team briefing sessions

·Complete and Manage all statutory and mandatory training

·Control and Manage the LHR Import Gateway Function

Salary £45-50k


Category: Current Vacancies, Import Airfreight, Managerial.