Expired: Customer Services – Mandarin Speaking

We are looking for a Mandarin speaking customer service person for our Heathrow office

Outline of the job:

Dealing with Chinese customers DPD & UPS enquiries

working with DPD customer service dept. on undelivered, scanned parcels

Organising claims with clients, tracking parcels and dealing with any paperwork, label issues and POD requirements

Printing new labels from DPD website for any cartons that need relabelling

Training will be given on import procedures including Import Entries

Salary £16k

Category: Current Vacancies, Logistics.