ESolutions Product Manager REF ZZ1023

This role will be located within the Product & Procurement Team, working closely with the E-Solutions Head, Sales, Ops & Contract Logistics Teams to oversee the daily task & help improve E-Solutions service offering.

This position requires good planning, organizational skills to prioritize the team’s daily tasks and an ability to evaluate existing processes, identify improvements and implement improved methods to support the business service requirements. This role requires a good understanding of the E-Commerce industry & marketplace, along with good team Management skills.

Located around Heathrow the company is offering a very attractive salary  Cira £55k

Key Functions:

Management Responsibilities

•Collaborate with all levels of the organization to best identify best practices

•Make strategic business changes to the enhance the team and product overring

•Manage & oversee team’s daily workload

•Work with team leader & team to achieve their agreed objectives

•Ensure teams responsibilities being achieved and worked on daily

•Work closely with Product Head and global teams to ensure we are offering best in class services

Product Development

•Work with our Sales & Contract teams to ensure Product offering in line with customer expectations

•Expand service offering where needed

•Streamline and enhance current Products & services offered

•Create SOP’s

•Create Product related documents detailing Services being offered

Carrier Management / Procurement

•Develop relationships with existing suppliers while finding new suppliers who can meet our client’s needs more effectively and efficiently

•Negotiate rates & monitor contract renews

•Conduct carrier review meetings to ensure we are improving our services and receiving the right focus for our business

•Support team with escalated issues / claims, etc

Customer Implementation

•Onboard new customers as per agree Project Plan

•Support team with beta testing where necessary

Category: Current Vacancies, Logistics, Managerial, Sales.