Ocean freight Import Customer Services REF ZZ834

Our client based in the Bristol area is looking for an experienced person who has dealt with carriers, freightrates, customs legislation, port formalities and charges.

Hours are Mon-Fri 9-5.30pm   Salary £ 24-27k

Job Purpose:

       All aspects of Import/ Export  Process and associated administration for our Customers.      

       Input of data into various  IT systems..

       To maintain systems and processes and to provide a high level of customer service.


Key Activities:

w  Customer Relations (internal & external)

       Liaise with clients on a daily basis by telephone, e-mail, informing them of shipment status.

       Communication with other UK Departments and Overseas offices.


Job Process: 

         Duties will include the following key activities:    

       Customs Impatex, VB, iCE, CNS, CCS-UK and Destin8 systems

       Completion of all aspects of LCL and FCL shipment from collection to delivery.

       Understanding and complying with specific Country regulations

       General office Administration.

       IT Generalist knowledge – MS Office programmes: Outlook, Word and Excel.


w  Specific Technical Requirements: 

       Min 2 years  Import experience.

       Excellent communication skills both Oral and Written.

       Excellent Customer service skills.

       Ability to work under pressure and be flexible.

       Excellent  PC and financial abilities.

       Attention to detail is paramount.


Category: Current Vacancies, Logistics, Seafreight / Trailer & Commercial Shipping.