CUSTOMER SERVICES
CUSTOMER SERVICE MANAGER: Working within a large wholesale courier company based near Heathrow, Managing 5 -6 people. Must have experience in a similar role or equivalent. Good leadership skills. Excellent communication skills.
£22K - £26K AAE
CUSTOMER SERVICES: Based in Middlesex, this candidate will be working as part of a team in this full customer service role. Working within this busy International courier company. Normal working week. Must have courier knowledge / background. Good telephone manner required. Customer service skills are essential.
£16K-£18K
COURIER CUSTOMER SERVICE: Reporting to the Courier General Manager, based in Berkshire, key duties for this Courier Customer Service role will include: Review previous nights hand-over report and deal with any problems accordingly; Check with agents to ensure previous days specials have been actioned; Ensure collections are arranged in accordance with procedures; Answer incoming calls in accordance with company procedures; Deal with customer enquires efficiently; Provide clients with PODs and tracking information; Fax weight amendments and volumetric notifications to clients as required; Quotations and up-selling; Liaise with agents/suppliers; etc,.
Must have previous Courier Customer Services experience. Keys skills will include: General computer skills; Extensive knowledge of Meta4; Able to work under pressure; Flexibility; Good organisational skills; Ability to prioritise work; Customer focused.
C£19K-£20K
CUSTOMER SERVICE SUPERVISOR: This Customer Service Supervisor role in this Freight Forwarder in Colnbrook, will involve supervising up to 6 members of staff, monitoring agent's performance and dealing with customers requests by phone and email, etc,. The working day (Monday-Friday) will vary between 06.00 - 14.30 and 09.30 - 18.00, and 1 Saturday in 5 for 3 hours will be required to work. Must have good leadership skills and previous experience within a similar role is essential.
Up to £22K
CUSTOMER SERVICES EXECUTIVE: Position involves client lisision, organising door to door movements of Freight both Import & Exports, Air, Sea and Road operations. Applicant must have minimum 3 years experience within Freight. Heathrow.
C£AAE
PASSENGER RESERVATION: Based in Middlesex, this Passenger Reservation role will involve general passenger reservation of several airlines and flights to various destinations. Experience from a similar role / background.
c£Nego
LOGISTICS AGENT (2 VACANCIES): Based in Middlesex, two logistic agents are required to aid and assist clients in all phases of job preparation. One applicant will work Mon-Fri, and the other chosen applicant will work Sat-Wed. Main daily duties will involve telephone work, taking job orders from clients, assist in providing clients with continuous notification and follow-up, tracking and tracing shipments, hourly checking of job files, set up and organise deliveries, and keep billing up-to-date. The ideal candidate must work well unsupervised under pressure, be confident when dealing with clients, and create a positive environment. They must also have good spelling, reading, geography and arithmetic skills, be able to demonstrate ability to identify and solve problems and demonstrate knowledge of company policies and procedures. The chosen candidate must also have to ability to sell clients the proper service type, to be organised and be able to prioritise.
The chosen candidate must have excellent communication and computer/typing skills, demonstrate experience in airline routings, both international and domestic, have knowledge of time zones and geography (including countries, major cities, airport codes, transit times, etc), knowledge of courier and Air Freight services and knowledge of arranging sameday deliveries, on-board couriers and direct drives.
£23K
COURIER CUSTOMER SERVICE: Based in Middlesex, this fast growing company requires an organised applicant who is organised and pays attention to detail. The ideal applicant would be confident and someone who is self-motivated, organised and pays attention to detail. Normal hours of work are Monday to Friday 10.30 - 19.30. Previous experience working within a courier operations department essential. Must be a strong team player, possess excellent communication and interpersonal skills and be able to work on own initiative. Level 4 Aviation Security would be an advantage but not essential. Must have 5 years checkable history.
C£17K + Shift allowance £900 p/a
COURIER CUSTOMER SERVICE AGENT: Courier customer service agent required to work for a busy fast-paced courier company, near Heathrow. Applicant must be capable of coping in fast-paced specialised environment and with excellent customer service skills preferably within a similar kind of role. Flexibility is a must as the role is based on a 3 shift rota and 1 in 3 weekend shift, Times for shifts are as follows: Early 08:00 - 17:00; Middle 10:30 - 19:30; Late 12:00 - 19:00.
UPTO £22K AAE
CUSTOMER SERVICES / OPERATIONS: Expanding Cargo services company requires an experienced Cargo person or export person with at least 2 years experience of export operations. Working within a small and expanding team you will be handling incoming calls, taking bookings, liaising with airlines, handling agents and overseas stations, controlling loads, quotes, post flights, etc,. A good solid export background either within an airlines, GSA or freight company is required, plus excellent customer service skills.
TO £20000 AAE
CUSTOMER SERVICES: Working within a busy customer service department dealing with mainly import shipments. Liaising with clients, airlines, overseas offices/agents for shipments. Some airfreight/seafreight knowledge plus good telephone manner. Heathrow.
£16000
SALES/ CUSTOMER SERVICE ADMIN: Working for a freight related company, dealing with all sales orders, customer service, in coming calls, answering queries, contacting old customers. Applicant must be PC literate have excellent communication skills and confident. Heathrow based.
£18K-20K AAE
