This busy regional office (Manchester) of this worldwide freight forwarder requires an experience import ocean clerk.

  • Minimum 5 years solid experience in Ocean imports
  • Knowledge of Ocean Exports
  • Knowledge of air freight imports (not essential but would be good)
  • Experience with CargoWise 1 (absolute must)
  • Experience with ASM Sequioa or at the very least a sound understanding of customs entries.
  • Thorough understanding of customer needs
  • Knowledge in of the international transportation and logistics industry, in export Air Sea Road operations.
  • A knowledge and understanding of financials and impact on business
  • A Good knowledge of IT systems and processes used in the transport sector
  • Fluent in English, local language and any other languages required for smooth operation of business

Salary from £25000 to £28000 aae.

Category: Current Vacancies, Regional & Overseas, Seafreight / Trailer & Commercial Shipping

We are looking for a person with excellent communication skills and who can work well under pressure for our client based around the Heathrow area.

The purpose of this role is to manage the movement of products, equipment and materials to and from the UK in accordance with organisational policy & procedure, HRMC regulations & laws in a timely and efficient manner.

Ideally you will have the following Qualities:

·Have the professionalism to perform and organise work to suit the business and customer needs as well as working with custom regulations.

·Be able to work as part of a team and have enthusiasm for customs legislation and procedures.

·Have a 5-year checkable work history with no unaccountable gaps.

Basic DBS Check

Key Skills:

·Strong organisational skills with the ability to prioritise as well as focus on the detail.

·Strong communication skills, both written and verbal.

·Problem solving skills.

·Strong analytical skills to be able to assess complex data quickly and propose solutions to satisfy both the customer and our objectives.

·Previous experience in a similar role.

·Sound knowledge of Import and Export Customs entries.

·Knowledge of local customs systems - inclusive of CNS/CHIEF

·Knowledge of E-Customs

CFSP experience

Salary range for this role would be £50000 to £55000

Category: Uncategorized

New opening for an experienced and commercially minded manager with extensive airfreight knowledge.  Working for this long established international logistics company with various overseas and UK offices. Managing a team of approx 10 to 15 staff within their Heathrow office, you will be tasked to create profit, to manage sustainable revenue growth and to manage costs.

A proven record within airfreight operations, both exports and imports, is essential, together with experience  within road and seafreight is required.  Commercial awareness and good client facing skills are desired.  You will have the support from senior management and overseas offices.  Reporting to Director level this role would be an excellent career move for an up and coming airfreight manager.
Salary package in the region of £50000 to £65000.
Category: Current Vacancies, Managerial

This progressive logistics/forwarding company based Heathrow requires an experienced manager for their logistics & fulfilment operations.


  • Plan, manage and evaluate logistics operations liaising with internal stakeholders, suppliers, logistics providers, transportation companies and customers
  • Create and implement best practice logistics principles, policies and processes across the organisation to improve operational and financial performance
  • Deliver solutions to logistics problems while maintaining high levels of quality and service within budgetary requirements
  • Monitor quality, quantity, delivery times, and transport costs
  • Negotiate rates and contracts with transportation and logistics providers
  • Recommend optimal transport modes, routes or frequency
  • Select carriers/suppliers and monitor service against performance criteria
  • Ensure carrier compliance with company policies or procedures for product transit or delivery
  • Resolve problems concerning transportation, logistics systems, imports or exports or customer issues
  • Review impact of logistics changes, such as routing, shipping modes, product volumes or carriers and report results to others
  • Assess and make recommendations for logistics and warehouse processes in potential new facilities or plants and advise of cost implications and efficiency
  • Support continuous improvement initiatives and identify inefficiencies and cost optimisation opportunities
  • Ensure the integrity of inventory accuracy and manage stock movements with the help of direct reports
  • Identify and resolve any inventory discrepancies and ensure inventory and system records are in agreement
  • Keep track of slow moving and obsolete stock.
  • Identify savings by removing waste or unnecessary steps in the logistics process
  • Interpret trends and analyse and review data. Provide meaningful logistics data to others in the organisation to aid customer service and cost improvements
  • Ensure IT systems in place are effective, maintained and accurate
  • Ensure metrics, reports, and process documentation is available.

Health and Safety:

  • Make sure all measures are taken to insure health and safety is key in the warehouse.
  • Make sure all employees working in warehouse follow procedures and have the correct means to work in the environment safely and efficiently (courses/training, equipment)
  • Make sure all logs (daily, weekly, monthly) are kept and done.
  • Communicate on a regular basis with the Health and Safety representative and send monthly reports on any issues which needed to be highlighted.

Skills and Attributes:

  • Proven management skills with the ability to optimise team performance and development
  • Highly skilled communicator with the ability to form and maintain good relationships internally and externally
  • Strong interpersonal, negotiation and influencing skills
  • Customer focused
  • Proven analytical, problem solving and organisational skills
  • Strong planning skills with the ability to handle multiple projects through to completion and to manage competing priorities
  • Project management skills
  • Commercial and financial acumen with a full understanding of the impact of failure in terms of business cost, production schedules and customer order fulfilment
  • Excellent attention to detail skills

Qualifications and Experience Levels:

  • Min 3 years of warehousing and fulfilment managerial experience.
  • Strong understanding of inventory management systems and WMS.
  • Prior experience of working in logistics/supply chain/transportation function within the automotive or manufacturing environment with a comprehensive knowledge of logistics processes and procedures
  • Expert knowledge of technical regulations related to logistics such as import/export and customs regulations, including security requirements to include certification in dangerous goods handling and aviation security
  • High degree of knowledge and understanding of a variety of manufacturing and automotive processes and components and of supply chain management
  • Strong IT systems knowledge and skills including knowledge and understanding of specialist systems such as Enterprise Resource Planning (ERP), Bill of Material (BOM) and customer data systems
  • Advanced Excel user
  • Ability to analyse and manipulate technical and complex data and provide meaningful information
  • Membership of an appropriate professional body such as the Chartered Institute of Logistics and Transport would be advantageous
  • For Health and Safety Management IOSH training is a MUST

Salary £50000 to £55000 aae

Category: Current Vacancies, Logistics, Managerial, Uncategorized, Warehouse / Transport

This rare opening is for this progressive privately owned freight forwarding company based Heathrow with worldwide offices.  Managing a busy import seafreight team and reporting to Director level.

The seafreight import manager’s responsibilities include organizing import operations and ensuring that they are carried out effectively and efficiently.  He/she also administrates and directs the transportation of commodities and products.  He/she executes the roles and duties of a negotiator for the concerned organization and for the associates who import from different geographical destinations.  He/she makes sure that all the commodities and products have been delivered properly and on time.

The  import manager executes the following key roles and responsibilities that are mentioned below:

  • Administrating the operations of the department as per the particularities of the clients, and making sure that the targets and SLA of the customers are met.
  • Coping up and communicating with the third parties involved in the day to day operations of the department.
  • Administrating and supervising the workings and undertakings of the workers in the import section of the organization and handling the interactions with the clients and sellers.
  • Responsible for the negotiation of freight rates & transport rates for the regular customers of the department.
  • Insuring that transport rates are to be negotiated with only approved suppliers (the one appearing on the transport sheet), and that any new rates are given to the transport sheet administrator.
  • Responsible for monitoring and updating supplier costs in customer’s quotations and on the system (Cargowise)
  • Making sure that all these import programs are in agreement with the accepted rules and regulations of the organization.
  • Insuring all jobs have accurate accruals in the system.
  • Completing all other operational undertakings and workings related to the imports of the organization and ensuring their compliance with the general policies of the same.
  • Working with In House Sales team, and maintaining a healthy and productive relationship.
  • Creating and negotiating new quotations.
  • Arrange Marine Insurance for import and export.
  • Manage bookings from origin to final destination.
  • Liaise and work with network of agents already on our panel.
  • Month Closing, doing comparison reports.
  • Manage queries within the deadlines set by the company.
  • Insuring that information on the system (Cargowise) is updated on time, and that accurate information is reflected in client’s reports and client’s portal.
  • Insuring all members of the department is inserting data in the system in a unified format.
  • Insuring all customers are set to receive basic notifications, and that key customers are set to receive weekly (accurate!) reports.
  • Creating team spirit which is line with the company’s culture. Arrange regular one on one, and monthly department meeting.
  • Taking role in company’s activities which are aim to enhance company’s culture.

Qualifications and Skills Required

  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
  • Pro-active, strong organizational skills.
  • Good Microsoft Office and computer skills
  • Positive, willing to help attitude
  • Strong customer service skills

Salary in the region of £45000 to £55000 aae


Category: Current Vacancies, Managerial, Seafreight / Trailer & Commercial Shipping

This commercial company based Basingstoke, Hampshire requires an experienced Export Sales Coordinator for their export overseas markets. This role would require an applicant to be fluent in French.

The main duties of the role would be:

  • Building good working relationships with internal suppliers and customers in particular with Export Logistics and Documentation, Production, Finance, Regulatory and Purchasing.
  • Enter orders onto in-house system and raise commercial invoices for shipping.
  • Check orders against packing lists
  • Investigate errors on packing list compared to the order with Production.
  • Investigate any customer complaints and implement remedial action or escalate issues to the appropriate authority/department.
  • Provide holiday and sickness cover for other members of the Export Sales Administration team.
  • Provide quotations and proformas as required.
  • Handle customer issues and enquiries in a timely manner via email and phone.
  • Learn and understand the product range & marketplace so can look after desk accounts.
  • Investigate how to maximise business from desk accounts
  • Understand what types of products can open up the new markets
  • Develop relationships with customers in accordance with the requirements of the RBM - France, Middle East and Africa.
  • Sales and marketing support

    ? Liaise with customers regarding:

    ? Coordination of translation of regulatory materials and labelling

    ? resolving logistical queries in conjunction with Export Logistics.

    ? resolving queries on order scheduling

  • Provide administrative support for RBM -France, Middle East and Africa

    ? updating the customer database for the region

    ? updating customer price lists

    ? updating the product database and submitting requests for new products as they are required

    ? manage sample requests for the region

    ? other administrative duties including filing and archiving

    ? Answer telephone calls as required.

    ? Processing export documentation/ Letters of Credit working with the Logistics and Export Documentation team.

  • Liaise with Marketing Department to:

    ? ensure promotional material is available for customers & trade shows

    ? labelling is consistent with marketing brand image

    ? keep updated with any development of new artwork for products.

  • Initiate process of setting up new products by submitting New Product Forms to Procurement.
  • Managing paperwork to set up customer accounts and liaising with Finance to ensure this happens.
  • Oversee the updating and ongoing legal conformity of product labelling with liaison with the Technical Dept.
  • Opportunity to attend overseas trade shows to promote the business directly to perspective customers
  • Opportunity for occasional Foreign travel to familiarise & build relationships with export customers
  • Comply with all health and safety procedures
  • Other reasonable duties as required by management.

The salary package is in the region £25000 to £30000 plus Health Care, Pension and 23 days holiday.

Category: Uncategorized

This is a unique role within this large worldwide freight forwarder. The role can be carried out remotely either from one of their UK offices or can be based from home. There will be some UK travel to Head office or other locations.

The position will require:

• strong operational expertise in all aspects of the freight / CargoWise system operation

• keeping the key users and Branch Managers fully informed of changes in the system

• testing of system upgrades

• training of branch key users and Branch Managers

• analysis to improve productivity and efficiencies

• raising issues to second level support , monitor progress and notify resolutions

Key Activities / Accountabilities

• CDMT Helpdesk Management and Maintenance

• Manage and Maintain UK Next Gen Security Matrix in Production and TS2 (Test)

• Manage and Maintain Client Rates and Supplier Costings

• Create and Maintain local documentation: Manuals, Reference Documents, 'How To' Guides

• Attend on-line training from Level 2, Implementation Team, Process Teams

• Identify challenges and provide practical solutions to maintain efficient services

• Complete understanding of the import/export air/ocean and Gateway operation

• Fully understand the customer needs and requirements

• Work closely with branch managers/key users to seek improvements and implement change

• Constantly look to improve quality and service provided

• Operate within companies QA system, including clean desk policy

• Maintain clear and regular communication within the organisation

• Work with and alongside other management

• Assist Regional Director in other projects as appropriate

Essential Education and/ or Training

  • Wise Tech Accreditation: CCS level required and willingness to obtain CCP accreditation level (mandatory)
  • Good understanding and knowledge of the following system: SSRS Reporting Tool


  • IRIS Compliance
  • CIA
  • Minimum 3 years' current operational experience/knowledge
  • Ability to create commitment, give direction and follow up accordingly
  • Self driven and productive when working remotely
  • Quality focus
  • Motivate and develop people to implement change
  • Committed and enthusiastic
  • Ability to think and act strategically

Necessary Technical / Functional Skills

• Excellent current knowledge of all operational processes (Imports, exports, warehouse, transport and gateway)

• Has strong financial knowledge and awareness

• Excellent people skills

• Ability to appraise a given situation and offer credible solutions to improve practices

• Ability to implement the solution and make it work

• Excellent communication skills

• Ability to work under pressure

• Self motivating

• Effective time management

• Excellent computer literacy including Cargowise and MS products

Required Behavioural Competencies

• Excellent people skills

• Positive and proactive attitude at all times

• Result-oriented and driven to achieve goals and meet targets

• Profitability and result-oriented and always looking for improvement

• Very proactive attitude towards customer focus and quality of service and continuous improvements

• Innovation in line with best practice

• Team oriented

• Well organised

• Must have excellent written and spoken English

• Must have excellent communication skills

Salary will be in the region of £35000 to £42000 aae

Category: Uncategorized

This progressive medium sized freight forwarder with various UK offices requires an experienced Route Development Manager for the USA markets.  Working in partnership with their US partners you will be developing US trade lanes for new and existing clients.

The idea applicant would have an in-depth knowledge of the US markets and a proven record within this region.  You would undertake regulars trips to the US and work closely with their US agent.

This would be an exciting time to start in this role as this will be an expanding market for this forwarder.

This role would be ideally based in the South East and carry a salary package in the region of £50000 to £70000 aae.


Category: Current Vacancies, Sales

This Heathrow based Freight Forwarder has a new opening for an HR assistance to assist the HR Manager with all duties within the department.

The Human Resources Generalists is responsible for daily administrative functions for the department including data entry and filing.

Essential Functions

  • Manages the day to day operations of the human resources office.
  • Administration of HR policies, procedures and programs.
  • Carries out one or more responsibilities in the following functional areas: departmental development, HRIS, recruitment, on boarding, employee relations, training and development, benefits, compensation, organizational development and talent management.

Qualifications & Experience:

  • Excellent written and verbal skills
  • Excellent organizational skills
  • Strong computer skills including Microsoft Office suite
  • Detail oriented, able to multitask and meet deadlines
  • Self-motivated, able to work in a team and independently
  • Strong customer service skills
  • Ability to focus on solutions
  • High school diploma or GED
  • 1-2 years office experience
  • Prior experience in Human Resources/Benefits a plus

Salary upto £22000 + Perks.

Category: Administration / Accounts / Secretarial / IT, Current Vacancies

Job purpose        The purpose of this role is to ensure that freight and their couriers are looked after to the highest level whilst transiting through UK airports.  Based at Heathrow and reporting to a London office.

Key tasks             Air Freight Supervision

  • Ensure the secure and safe handling of freight while in transit
  • Supervise airline and transport staff while on site
  • Understand and implement the procedures that apply to secure cargo
  • Liaise with customs and airline officials at all levels
  • Collect couriers and freight
  • Update project managers on progress of their jobs
  • Provide a follow car supervision on occasion

Booking & Planning

  • Airfreight bookings and customs documentation
  • Freight negotiation with airlines
  • Occasional weekend work on a rota basis

Skills & personal qualities

  • Ability to cope with physically demanding role, as hours can be long and erratic at times
  • Ability to handle, move and secure freight
  • Self-motivated
  • Organised
  • Team Player
  • Reliable and punctual
  • Excellent communication and customer service skills
  • Full driving licence
  • Previous airline or airport experience essential
  • Good computer skills – MS Outlook & Excel

Salary in the region of £28000 to £32000 plus O.T. and Call Outs.

Category: Uncategorized