We are looking for an Operations Manager to oversee the Air and Ocean, Import and Export Department

Location is Manchester and on offer is a salary of £36-40k plus bonus/car allowance

Essential Experience:

Cargo Wise experience a great advantage

·Satisfactory 5-year background checks/Eligibility to work in the UK

·Essential Min 3 years’ experience in a managerial operational freight forwarding role, with a minimum of 3 years’ varied experience in an operational environment.

·Extensive experience in air and ocean tender process for local, national and global business

·Minimum 5 years import/export customs clearance experience.

·ASM Sequoia customs software knowledge preferable.

·Operational experience of the day to day handling of all modes air and sea import and exports within the UK

·In depth experience of liner negotiations to maximize margins whilst staying competitive.

Key Skills:

·Knowledge of UK customs requirements essential with sound understanding of procedure codes.

·Knowledge of the customs tariff as well as being up to date with recent UK HMRC rules and regulations required.

Category: Current Vacancies, Export Airfreight, Import Airfreight, Logistics, Managerial

The primary task within this role is to support and educate learners working towards core Apprenticeship standard qualifications in their journey to a successful end point assessment.

This is a full time role Monday - Friday and at the moment due to Covid, this is Working from home   25 days holiday plus bank holidays Salary £ 30,000.00
Key Responsibilities:
Achieving minimum 88% end-point assessment, leading to a minimum 88% success rate on the Apprenticeship Standard
Coach apprentices in business skills by guiding, supporting, providing accountability and encouragement
Delivering International Freight Forwarding
Visiting apprentices in the workplace, providing coaching and assessment
Supporting apprentices remotely to provide coaching and assessment via virtual learning platform
Establish positive working relationships with clients
To facilitate the enhancement of work performance, self-directed learning and personal development
Prepare, agree and review apprenticeship learning plans
Challenge and develop apprentice’s skills and abilities to enable them to achieve the best performance results
Tracking and reporting progress of planned learning to achieve end-point assessment
Be quick to problem solve and produce solutions to any learning or development barriers to apprentice’s
Providing observational and specific feedback, encouraging the apprentice to self-assess their performance and readiness for achievement
Ensure best practices and be aware of Health and Safety; Safeguarding; Prevent and related acts.
You Will :
Be highly motivated, persuasive, persistent and patient
Have the ability to provide effective feedback
An excellent communicator
Have good administrative skills, be flexible, adaptable and be able to cope under pressure
A1 or equivalent qualification desirable but not essential
Have 2 years of relevant industry experience
Take part in regular CPD activities
You will receive
A competitive salary and full reimbursement of expenses
Auto enrolment to pension plan following a successful probationary period
25 days Annual leave plus all public bank holidays
Category: Current Vacancies, Logistics, Training

A position has come up in the Heathrow area for an Italian speaking logistics clerk. You will be responsible for the import business and arranging customs clearance with our import team. Oversee the unloading and sortation of cartons, arrange delivery slots and despatch on an overnight carrier. Making sure all deliveries leave on time and update the customer and send POD's

Hours are Mon-Fri 0900-1730
Overtime is paid as required
Salary £26-28k
Category: Current Vacancies, Import Airfreight, Logistics

We are looking for Operations Manager to join our Team based in Bristol. You will be reporting to the Branch Manager and the role will involve all aspects of freight forwarding with a focus on customer service and team management. Operational excellence with focus on servicing the client and supporting the team in the branch on a day to day basis is a key to this position. The ability to work as part of a team in a fast-paced environment is essential.  Minimum of 5 years experience in freight forwarding.

Duties Include:

·Day to day management of Bristol operation, with all aspects of Operational, Financial, Facilities and Developmental Management in collaboration with Branch Manager

·Involvement in preparation of annual budgets in collaboration with Finance and Branch Management and accountability for delivering through P&L and Commercial Management

·To deal with all aspects of International and Domestic freight movements (Import, Export by Sea, Air and/or Land)

·To ensure profitability of accounts is maximised and loss-making accounts are challenged and addressed

·To conduct face to face meetings with all staff for appraisal process and hold ongoing discussions with open issues

·To ensure all customer issues are resolved in a timely and professional manner

·To negotiate contract rates in accordance with business needs to ensure that economies of scale are met, and best prices achieved for the Company and/or Client

·To perform any other duties not defined in the job description as reasonably requested / expected by the Company

·Flexibility in a constantly changing environment with occasional out of hours working required

·IT literate (ability to utilise MS Office tools such as Word, Excel, etc.)

·Knowledge of Cargowise One Operating System would be an advantage

·Effective organisational skills with significant focus on attention to detail


Category: Current Vacancies, Logistics, Managerial

The Customs Manager is responsible for compliance, ensuring that our processes are regularly reviewed and updated to ensure they are current and ensure adequate levels of control. To work with group customs responsible officers to find and employ best practice. To put compliance above commercial gain or flag concerns where appropriate.

The Customs Manager is responsible for the day-to-day operational performance ensuring consistent operational excellence and long-term profitability in line with the directives given by the MD.

Managing the total process with regard to customs matters and developments  Realizing internal and external customer satisfaction with innovative services at benchmark costs and quality, resulting in continuity and growth of the account. To work with the company to ensure the customs department is resourced correctly and managing any relevant team in line with company process.

Key Activities:

1.Coordination of overall activities

·Administrative follow up on un-cleared documents/ UTB’s and customs disputes;

·Signal, reduce and report potential risks;

·Incidents report;

·Remain up-to-date with Customs regulations, market & branch information and developments Advising internal / external

·Monitoring and making ‘request for refund / correction;

·Controlling and maintaining customs licenses;

·Setting up and maintaining of customs procedures / work instructions (standardize);

·Internal / External Audits oversight and ensuring they are completed on time and in line with process

·Implementation – (new) customers

2.Develop and maintain relationships with Key/high potential accounts and Customs:

·Remain up to date with developments of and within key and high potential accounts;

·Build strong relationships with Customs; remain up to date regarding customs regulation; first point of contact

3.Execution of tasks by Customs Compliance Manager:

·Management of ‘customs guarantee’;

·Controlling customs licenses;

·Signal, reduce and report potential risks;

·Training – set up internal (external) training model;

·Responsible for AEO-certification for signed customs procedures;

·Making Customs-consultancy to an active product;

·Setting up and maintaining of customs procedures / work instructions;

· (Internal) “Newsletter -info“ (monthly)


·Participate in projects, requests and initiatives

·Remain up-to-date with Customs regulations, market and branch information and developments;

·Being a strong strategic sparring partner for the MD;

·Project support (advice at the start, during the project and sign off



Category: Current Vacancies, Logistics, Managerial

Job Title : Director - Business Development and Vendor Relations

Function : Sales

Reporting Manager : CEO and Executive Director

Job Type : Work from Home       SALARY £ 75000.00

We have an opening for an experienced Director of business development who will function at the leadership level. The Director of Business Development is responsible for developing, promoting, and managing implementation of strategic marketing plans and programs to accomplish the goals and strategies of the firm.

This role will source, secure, and manage the 3PL needs for new and existing customers while maintaining high levels of customer service and profit margins.

Key Responsibilities

  • Work in partnership with senior management of the company to execute current objectives and develop a plan for future organizational needs.
  • Conduct weekly meetings with all concerned departments to discuss pricing, service issues, KPI metrics, communications, training, and any related items.
  • Utilize business development skills to identify, qualify and develop relationships with prospective customers and independently generate new sales revenue.
  • Track and maintain all sales activity in the company CRM.
  • Cultivate a high-performing culture of excellence by building employee skills through training, coaching, and mentoring to develop the overall team.

·Contribute to the long-term profitability of the business through innovative thinking and aggressive sales activities.

  • Prepare quotations / tender/ bidding/ RFQ/ RFI as requested by customers and liaise with the Executive Director for rate approval.
  • Monitor competitors’ activities and pricing structures through periodical business updates and client feedback.
  • Conduct cost comparison studies to evaluate service against competitors vs. rate offer.

·Initiate and conduct regular business review with client as part of our customer retention program and continuous improvements.

  • Develop and manage KPI measurements, goals and processes for departmental accountability.
  • Have a broad knowledge of 3PL and IOR/EOR pricing and negotiate rates with customers and vendor partners.
  • Effectively utilize data and problem-solving skills to proactively resolve customer and carrier issues.
  • Communicate all potential problems with senior management.
  • Travel as business requires.
  • Other duties as assigned.

Reporting Relationships



·Preferably a BA/BS degree/ PG would be an added advantage.

·At least 10 years equivalent experience in Warehouse & Inventory Management, Distribution or 3PL company.5 to 7 years managerial experience is mandatory.

·Strong understanding of contract logistics operations and geographic freight markets is required.

·Have strong track record in sales and business acumen.

·Excellent interpersonal and communication skills.

·Self-motivated and disciplined with the ability to work with one’s own initiative and as part of a team.

·Prior demonstration of negotiation skills is preferred.

·Ability to work in a fast-paced team environment.

·Detail-oriented and able meet scheduled deadlines.

·Ability to multi-task in completing scheduled activities along with additional activities.

·Punctuality and a good work ethic are critical.

·Ability to take a significant role in KPI and SOP creation process.

·Knowledge of Microsoft Office (Excel, Word, etc.) required.

Category: Current Vacancies, Logistics, Managerial, Regional & Overseas, Sales

Located in West Yorkshire,   our client is looking for someone with some experience of freight forwarding but not essential as full training will be given.

You will be part of a small but dynamic team.

The role centres around exports and will include sales & quoting, admin, liaising with customers & carriers and customer service.

Salary £22k





Category: Customer Services, Export Airfreight, Logistics

Our client has an exciting opportunity for a Customs Specialist to join their team  at Heathrow.  The role may also be appropriate for Trade Compliance Managers, Customs Compliance Managers, Customs Managers, Customs Supervisors or Trade Compliance Supervisors.

Job Type: Permanent, Full time, office based, with core hours 09:00 -17:00 Monday to Friday

This is an exciting opportunity to join a multinational in-house transportation operation. The primary role is ensuring products and components are imported into or exported out of the UK in strict compliance with all applicable import and export laws and regulations, in the most cost and time efficient manner, minimizing associated duties/taxes and carriage costs.

This is a new role and the successful candidate will have the opportunity to shape the new Customs department and develop the standard operating procedure.

Customs Specialist – Responsibilities:

-The go to expert for everything customs related

-Assist with EU Exit preparations and support the Brexit project group

-Build, develop and manage the Customs Department, always striving for continuous improvement

-To lead excellence in customs management and compliance, whilst ensuring that in providing this service, the company is fully compliant with the requirements of HMRC and other relevant bodies

-Ensure the timely and accurate completion of all Import & Export declarations and Transit Movements

-Ensure proper product classification according to ECCN requirements and determine if licenses are required to Import and/or Export goods

-Develop and maintain entry information in accordance with local and internal record keeping regulations.

-Ensure all Customer needs are met or exceeded, within our Compliance Controls

-To produce, analyse and manage identified Key Performance Indicators for the customs activities and ensure that targets are met. Responsible for monitoring, reporting, analysing and presenting data

-Develop and maintain entry information in accordance with local and internal record keeping regulations.

-Provide accurate interpretation of applicable customs regulations: HMRC and other government import/export regulations.

-Develop and maintain detailed written trade compliance and ISO 9001 procedures

Customs Specialist – Requirements:

-5+ years of work experience, proficiency in UK / EU Customs regulations, the Harmonized Tariff System

-Excellent working knowledge of import and export customs procedures, primarily road freight

-Proven commercial background

-Strong IT skills

Customs Specialist – You:

- Excellent attention to detail with high levels of accuracy

- Great team player

-Highly adaptable and able to work under pressurised situations

- Can prioritise tasks

- Must be commercially aware

- Must be proactive and show initiative

- Ability to build positive working relations with customers, suppliers and colleagues

-Excellent communication skills - with the ability to adapt their style and language (verbal and written) to suit the customer, department, or level that they are dealing with

-Experience of using Sequoia Customs Software is desirable

Customs Specialist – Benefits:

- 25 days of holiday a year, plus bank holidays

- Enhanced Salary Sacrifice Pension Scheme

- Death in service benefit

- Onsite café and free parking

- Within walking distance of Basingstoke Town Centre and Station

Category: Current Vacancies, Import Airfreight, Managerial

This new role within this worldwide freight forwarding/logistics company, requires an experienced Manager with extensive retail and fashion industry knowledge.

Heading up a new division within the company, you will be tasked with managing and developing this 'vertical' for the UK and overseas, with the help of the sales department and overseas office.  This is a rare opening given the company and the vertical and you will be reporting to director level.
Please call to discuss this role in more depth.
Salary in the region of £50K to £70K + Perks..
Category: Current Vacancies, Managerial

Our client is looking for a highly motivated fast learner, with excellent communication skills and the ability to convey information clearly. The company is located near Heathrow and offer excellent benefits.

We are looking for someone who works well in a team environment but also be able to work on their own initiative with minimal supervision.  You will be imaginative, loyal, committed, hardworking and passionate about everything you do, looking to continually improve yourself and the overall customer experience.

Must Have:

  • Have excellent written and verbal communication skills.
  • Have strong investigative and analytical skills, with an attention to detail.
  • Have strong interpersonal skills.
  • Have strong time management skills.
  • Have experience of technical writing and/or working as a Technical Author.
  • Have a good academic background
  • Have extensive freight forwarding experience
  • Be self-motivated and keen to learn.

Salary in the region of £40000 to £45000

Category: Administration / Accounts / Secretarial / IT, Current Vacancies