We are recruiting for a well known client,  a Policy and Compliance adviser, location is based around the Heathrow area and Salary £40-45k

The role entails managing, organising and providing the appropriate administrative support to the relevant Policy Groups'
Duties Involve:
Providing relevant reports to the policy group
Consulting with members to produce an Agenda
Taking, producing and distributing accurate minutes
Following up on action points
Key Skills:
Good  technical knowledge of Customs Compliance matters,  Maritime and Road matters
Customs completion rules, knowledge of customs regimes
Knowledge of shipping documents and their functions
Knowledge of international and national road freight legislation
Self starter - works on own initiative
Develops own skills and knowledge
Good communication skills
Organised approach to work
Analytical approach, able to read HMRC and other similar documents
Use of Microsoft Office - Word, PowerPoint, Teams
Category: Current Vacancies, Logistics, Training

The HR Coordinator will be responsible for the implementation and application of our Employee Relations strategy within the branch. Proactively review all policies and procedures in line with current legislation. Advise and foster a competitive compensation & benefits environment for our teams. Drive initiatives which promote employee engagement and career development for all employees.



Work collaboratively with Regional Manager and provide day-to-day coaching and advice to managers and associates in a wide variety of employee relations issues, performance management and policy interpretation.

Provide support, advice and coaching when approached by staff or managers on employee relations topics.

Stay current on employment law and trends.

Assist in the tracking tends in employee relations to proactively identify issues and develop training and other interventions and solutions.

Promote the Annual Employee Survey

Oversee the branch’s recruitment process

Provide guidance on disciplinary procedures

Maintain procedures to ensure confidentiality of personnel data in line with current GDPR and UK legislation

Drive Employee Engagement

Assist with HR projects and initiatives that support business strategies

Promote the Company’s Culture and policies

Support the delivery of training and career development programs

Update and maintain employee records


Qualification & Experience in Human Resources

Strong written and verbal communications skills

Experience in dealing with conflict resolution

Ability to adapt quickly to a changing environment

Ability to develop effective relationships


Category: Current Vacancies, Human Resources, Logistics

To head up a team of 2 staff concerned with the handling of import airfreight general accounts. To coordinate the movement of import airfreight shipments from beginning to end, including customs clearances and deliveries, and be responsible for developing the business relationship between the company and existing customers.

SALARY UP TO £38000.00 Location Heathrow


  • Provide leadership and support to the import airfreight general account team.
  • Ensure workload is properly shared between team members.
  • Implement and manage operational processes.
  • Oversee cross-training of team members to facilitate mutual support.
  • Ensure the team’s invoicing is completed accurately and in line with company KPIs.
  • Maintain account SOPs and tariffs.
  • Ensure team members are managing workload and completing tasks effectively.
  • Act as the first point of delegation for branch management.
  • Develop relationships with clients and provide excellent customer service.
  • Deal with internal teams to ensure client KPIs are achieved and exceeded.
  • Administer shipment profitability and margin management.
  • Negotiate and build relationships with suppliers.
  • Manage your portfolio of customers in line with agreed operating procedures.
  • Create customer-specific reports.
Key Skills:
·Background in forwarding / logistics.

·Excellent attention to detail.

·A diligent attitude to completing tasks and progress chasing shipments.

·Experience in a similar role.

·Import airfreight experience.

  • Good market awareness.

·Dedicated to providing the highest levels of customer service.

·Team player.

·Robust time management and organisational skills.

·Confident and articulate communicator.

·Good commercial acumen.

·Proficient in using MS Office.

·Familiar with bespoke IT software packages.

Category: Current Vacancies, Import Airfreight, Logistics

This large multi-national Freight Forwarder based Heathrow, is looking for an experience Transport applicant for an important role within their transport division.

  • Previous managerial/ supervisory experience within a Transport department ideally gained in a Freight Forwarding Company
  • Knowledge of the Freight forwarding industry - air, sea and road freight in UK & Europe.
  • Ideally possess an International CPC qualification
  • An effective communicator and able to build good working relationships with other sites, Senior and Departmental Management, customers and within the Transport Department.
  • Good network of customers and 3rd party Transport Suppliers
  • Confidence to develop new business from existing customers and new prospects in partnership with Sales Team to increase monthly revenue.
  • Previous experience of writing and reviewing Transport policies, procedures and processes including ISO guidelines.
  • Ideally possess a valid Aviation Security Certificate (AVSEC)
  • Knowledge of Civil Aviation Authority (CAA) Regulations valid Cert advantage
  • Experience of Good Distribution Practices (GDP) and temperature control vehicles.
  • PC literate, AS400, Microsoft Windows Word, Excel and have working knowledge of Transport Management Systems such as Roadrunner.

Job Tasks

  • To closely assist, support and liaise with the Transport Manager in all aspects of Transport operations including;
  • Deputise in the absence of the Manager.
  • Assist in completing management reports, reviews, budget control accounts.
  • Develop and negotiate agreements with 3rd party haulers.
  • Identify areas for change or improvement in consultation with the Transport Manager
  • Play an integral part in set up and roll out of the new TMS and promote benefits to customers and other Depots/Branches.
  • Maintain effective and regular communication channels with Senior and Departmental Managers across all sites and within the Transport Department.
  • Ensure Aviation Security compliancy for all Transport staff and Drivers
  • Assist in the Continuous Review and ongoing training of all Transport staff
  • In conjunction with Transport Manager, assist with all aspects of Health & Safety and Compliance within the Transport department.
  • Create and review existing Transport policies, procedures and processes whilst adhering to ISO compliance guidelines.
  • Future plans to include, assisting with conducting CPC reviews of other sites as and when required.

Salary will be between £35000 to £40000 plus O.T. and pension and 25 days holiday.

Category: Managerial, Warehouse / Transport

Located near Sunbury, our client is looking for a excellent communicator who is customer focused.

Salary £25-30k

The successful candidate must be able to communicate effectively since the job primarily involves liaising with clients, couriers and other operational departments.

You must also be able to organise personnel, budgets and courier expenses.  This role must also ensure that quality assurance checks are completed and maintained.

This role is responsible for monitoring deliveries, ensuring customer satisfaction and maintaining accurate logs for all transportation ad goods.

You will also be required to assist clients with product selection and pricing to improve transportation routes.

As part of your role you will also:

*Process orders on Database

*Raise sales invoices, packing lists, shipping paperwork

*Arrange exports by air, courier, road and sea

*Liaise with work colleagues, suppliers, packers, clients and freight forwarders

·High level of education and experience within an office environment, international shipping and stock management

·Must be organised and logical, willing to adapt quickly to changing policies and procedures

·Must be able to efficiently solve problems relating to sales, finance and transportation of goods in locations both national and overseas

·Able to work as part of a team in a fast paced pressured environment, communicating effectively with both colleagues and clients, verbally and written instructions.

·Ideally the successful candidate would have experience in the following:

European shipments

Outside EEC

Middle East shipments

Dealing Air Sea and land shipments

Freight forwarders and couriers


Proof of shipment

Hazardous goods – ADR, DGN

Tariff numbers

Working to a letter of credit, ensuring all terms of the letter of credit is met so we get paid

Familiar with Croners Export Reference books

Familiar with ATR and EUR1 C of O documents (certified at chamber of commerce)

Category: Current Vacancies, Logistics

Coordinating Drivers around London and the M25 area to deliver luxury products.


Salary £30-40k

Must have the following:

Solid background in a Customer Service and relations

Familiarity with Luxury/VIP environment

Strong communication skills

Fluent spoken English and ideally a second language

Ability to absorb and consistently follow set procedures

Smart appearance and well-groomed (smart company attire provided)

Understanding and respect for confidentiality of Customers

Valid UK Driving Licence

Familiarity with layout of Central/Greater London

Able to pass a 10year background check

Category: Current Vacancies, Logistics, Warehouse / Transport

Our client based at Heathrow is looking to recruit a Cargo Sales & Reservations Supervisor on a 2 year contract, with a possibility for it to be extended.

Salary £ 23-28k

Hours of work are: Monday - Friday 0900-530pm
24 days leave rising to 25 in the 2nd year plus bank holidays
Private medical care
Ideally you will be from a Cargo background and a CRB check will have to be  completed prior to employment.
Duties Include:

·Responsible for direct and telephone sales, visiting and maintaining our major customers, able to negotiate at Managing Director level and empathise with ground floor staff.

·To consult with clients to understand their overall business and specifically their logistics goals, and will then design customized shipping solutions based on those needs. You will  have access to a wide array of shipping solutions, access to the multiple rate structures and a higher level of customer engagement and support making your efforts far more rewarding.

·Support and ideas for logistical solutions to freight movement requirement whilst building close working relationships with our customers.

·Develop sales leads through prospecting activities, be able to conduct face-to-face meetings and deliver impactful sales presentations, and be able to close deals while exceeding established quotas.

·Learning the key processes of Import & Export Cargo management.

·Working with their in house IT systems to ensure smooth handling and give quick responsive action,

·Accurate reporting for statistics purpose and accounting, whilst maintaining rates, invoicing and CASS billing processes.


·Sales experience in Cargo industry or other fields

·Business Level English Language Proficiency

·Excellent communication skills both written and spoken with good interpersonal skills, adaption quickly to new environments.

·To work efficiently to deadlines in a high-pressure environment

·Knowledge of Microsoft Office Suite (primarily Excel & PowerPoint)

·To understand and follow manuals when required.

·Ability to work as a team structure

·To focus on all aspects of work and to provide flexibility in different rolls.

·To show initiative and look to improve efficiency and quality of service

·Current full driving licence

·Criminal Record Check. (Airside Pass)    

Category: Current Vacancies, Logistics, Sales

This role is to assist the Shipping Manager with day-to-day administration of export shipments, Imports, Cross Trades and raise Dangerous Goods Notes for ADR & Sea freight shipments.

Based around the Basingstoke area the company offer an excellent package:

The salary is £25-30k

Benefits are EAP from day 1 and Health Cash plan after probation. Standard pension.

Holiday starts at 23 days rising to 25 after two years.

Duties Include:

1.Export Customer Complaints

Investigate any logistics /documentation complaints regarding the Export Sales relevant to their shipments.

2.Liaising with manufacturing site where applicable.

3.Provide worldwide freight quotations for air, sea and road as required for customers.

4.Work closely with the Regional Sales Managers (RSM) communicating logistics information for their customers.

5.Handle customer freight enquiries in a timely manner

6.Liaise closely with the Production Managers to ensure information is accurate and communicated effectively.

7.Ensure that the scheduled despatch dates for all orders are shipped in a timely manner.

8.To organize / arrange collection & delivery of all exports to overseas clients including the preparation of processing export documentation.

9.To raise Dangerous Goods Notes

11.Ensure goods are shipped as specified on sales contracts by Sea, Air & Road.

12.Work closely with Chamber of Commerce, Banks to arrange, Freight Instructions, Bill of lading checking & distribution, Chamber documents EG. Cert of Origin, UK EUR 1s Certificates of Free Sale and Marine Insurance.

Liaise and negotiate with freight forwarders

Key Skills:

•Knowledge of Incoterms

Qualified to raise DGN for Sea & ADR.

•Knowledge of shipping chemicals

•Understanding of Letters of Credit / Cash against Documents, International Banking

•Understanding of international sales across the African Continent and Middle East

•Good customer service skills

•Excellent communication skills

•Good written and verbal English

•Accuracy and attention to detail

•Excellent planning, organising, time and work management

•Good computer and keyboard skills

•Good problem analysis, assessment and communication skills.

•An ability to work under pressure and to deadlines

•An ability to work independently and as a team

•Good administrative skills

•Quick to learn


Category: Administration / Accounts / Secretarial / IT, Current Vacancies, Logistics

The primary task within this role is to support and educate learners working towards core Apprenticeship standard qualifications in their journey to a successful end point assessment.

This is a full time role Monday - Friday and at the moment due to Covid, this is Working from home   25 days holiday plus bank holidays Salary £ 30,000.00
Key Responsibilities:
Achieving minimum 88% end-point assessment, leading to a minimum 88% success rate on the Apprenticeship Standard
Coach apprentices in business skills by guiding, supporting, providing accountability and encouragement
Delivering International Freight Forwarding
Visiting apprentices in the workplace, providing coaching and assessment
Supporting apprentices remotely to provide coaching and assessment via virtual learning platform
Establish positive working relationships with clients
To facilitate the enhancement of work performance, self-directed learning and personal development
Prepare, agree and review apprenticeship learning plans
Challenge and develop apprentice’s skills and abilities to enable them to achieve the best performance results
Tracking and reporting progress of planned learning to achieve end-point assessment
Be quick to problem solve and produce solutions to any learning or development barriers to apprentice’s
Providing observational and specific feedback, encouraging the apprentice to self-assess their performance and readiness for achievement
Ensure best practices and be aware of Health and Safety; Safeguarding; Prevent and related acts.
You Will :
Be highly motivated, persuasive, persistent and patient
Have the ability to provide effective feedback
An excellent communicator
Have good administrative skills, be flexible, adaptable and be able to cope under pressure
A1 or equivalent qualification desirable but not essential
Have 2 years of relevant industry experience
Take part in regular CPD activities
You will receive
A competitive salary and full reimbursement of expenses
Auto enrolment to pension plan following a successful probationary period
25 days Annual leave plus all public bank holidays
Category: Current Vacancies, Logistics, Training

We are looking for an Operations Manager to oversee the Air and Ocean, Import and Export Department

Location is Manchester and on offer is a salary of £36-40k plus bonus/car allowance

Essential Experience:

Cargo Wise experience a great advantage

·Satisfactory 5-year background checks/Eligibility to work in the UK

·Essential Min 3 years’ experience in a managerial operational freight forwarding role, with a minimum of 3 years’ varied experience in an operational environment.

·Extensive experience in air and ocean tender process for local, national and global business

·Minimum 5 years import/export customs clearance experience.

·ASM Sequoia customs software knowledge preferable.

·Operational experience of the day to day handling of all modes air and sea import and exports within the UK

·In depth experience of liner negotiations to maximize margins whilst staying competitive.

Key Skills:

·Knowledge of UK customs requirements essential with sound understanding of procedure codes.

·Knowledge of the customs tariff as well as being up to date with recent UK HMRC rules and regulations required.

Category: Current Vacancies, Export Airfreight, Import Airfreight, Logistics, Managerial