Our client based around the Heathrow area is looking for a Japanese and English speaker for a sales role.

Must have at least one years experience in a sales environment with freight knowledge.

Duties Include:

·An excellent communicator with considerable sales, marketing, organisational and managerial skills who is dedicated to attaining growth through commitment.

·A good team player, flexible with good interpersonal skills, adapting quickly to new environments and able to work efficiently to deadlines in a high-pressure environment.

·In this role, you will have access to a wide array of shipping solutions, access to the multiple rate structures and a higher level of customer engagement and support making your efforts far more rewarding.

·Responsible for direct and telephone sales, visiting and maintaining our major customers, able to negotiate at Managing Director level and empathise with ground floor staff as well..

·The Account Executive will consult with clients to understand their overall business and specifically their logistics goals, and will then design customized shipping solutions based on those needs

·Able to support and ideas for logistical solutions to freight movement requirement whilst building close working relationships with our customers.

·Will be able to develop sales leads through prospecting activities, be able to conduct face-to-face meetings and deliver impactful sales presentations, and be able to close deals while exceeding established quotas.

Essential Skills:

·Fluent English and Japanese; writing, reading and speaking

·Sales experience in Freight industry or other fields

·Able to understand and follow manuals when required.

·Reasonable levels of computer skills.

·Excellent communication skills both written and spoken

·Able to provide flexibility in different rolls.

Salary £ 25-30 depending on experience

Category: Current Vacancies, Logistics, Warehouse / Transport

We have an opening for a company based around the London area.  Ideally we are looking for someone who speaks, Italian, French or Spanish and has some experience of  Shipping

Outline of the Role:

·Liaison with the sales team, suppliers and hauliers

·Management of own-label stock-holding at origin through allocation system

·Constant monitoring of outstanding orders through transporters and suppliers chasing

·Accurate entry of orders, proforma and invoice verifications

·Continually look for ways to maximise efficiencies within the role and the department

·Any task associated with the Shipping department reasonably requested to undertake

·Input into strategy and development of the shipping team and the wider back office function.

·Some experience in shipping/logistics, preferably in the drinks industry

·Excellent attention to detail with strong communication skills

·Numerate and computer literate include Microsoft Office

·Organised, flexible and self-motivated

·Able to work under pressure

·Team player

·Good level of written and spoken Italian and/or French would be an advantage Accurate and timely processing and tracking of orders


Salary £ 24k

Category: Logistics

We are looking for a customer services manager with a freight and logistics background for our client based around Heathrow

Main Duties :

·Head of UK based Client Services team, developing Client Services procedures, policies and standards within the UK, disseminating knowledge and guidance where appropriate

·Define and communicate customer service standards

·Review and assess customer service contracts

·Oversee the achievement and maintenance of agreed customer service levels and standards

·Plan, prioritise and delegate work tasks to ensure proper functioning of the department

·Manage and Build customer relationships and escalations across the client base

·Review customer complaints, track complaint resolution and handle complex queries

Monitor accuracy of reporting and database information & analyse relevant data to determine customer service outputs

·Identify and implement strategies in the company and assist in creating and implementing solutions

Main Duties:

·Must have Good Knowledge of Mail, Transportation & Logistics Industry.

·Good Knowledge of Customer Service Protocols & Standards

·People management Skills.

·Knowledge of Microsoft Office Suite

·Ability to work on own initiative

·Polite and should have the confidence and patience.

·Motivational, listening, and problem-solving skills.

·Ability to produce creative ideas to ameliorate customer service standards.

·Ability to work under tight deadlines.


Salary £ 35 k or NEG

Category: Current Vacancies, Customer Services, Logistics, Managerial

We have various Air & Ocean Pricing Roles around the Heathrow and surrounding areas.

General Duties Include:

  • Provide timely responses to quotation requests from established customers.
  • Follow up on customer quotations to establish if successful and feedback if not so that pricing or strategy can be reviewed.
  • Maintenance of client tariffs within system in conjunction with Airfreight Pricing Team Leader and updating to customers once complete.
  • Assisting pricing/sales colleagues in providing responses to airfreight tenders, RFQ, RFI etc.
  • Coordinating receipt and analysis of OSP buy rates, surcharge updates and distributing to colleagues once reviewed with the Airfreight Pricing Manager.
  • Circulation of suggested sell rates and latest carrier surcharges.
  • Recording Quotations
  • Coordinating the update of surcharges on the website
  • Responding to OSP requests for export quotations
  • Negotiating export rates with airlines in the UK for specific quotations or routes.

Key Skills

Excellent communication skills.

Very detail oriented.

Ability to manage multiple deadlines and projects.

Competency in MS Excel, Word, and Power Point.

Understanding of Expeditors air and ocean operations.

Thorough understanding of ocean and airfreight pricing.


Salary according to AAE

Category: Current Vacancies, Logistics

Our client is looking to recruit a Senior Manager and the successful person will be based at their Heathrow office. You will be mainly in charge of acquiring inventories, developing business and increase sales in Europe, the Middle East and Africa.


This person must possess a blend of experience, skill, leadership and personal attributes, drawn form working with component suppliers, airlines, aircraft and component repair organisations, and value added supply chain management services operations. A deep understanding of the civil aircraft parts, components and support service sector is mandatory. He/She is responsible for market strategy/implementation and business generation through order fulfilment in a service environment.

ideally you will have a well developed network of key personnel within the airline/MRO sectors and have been in a senior leadership role. You will also be positive and committed with considerable drive, motivation and intellectual capacity.


Ideally educated to degree level

Specific Skills:

Will have a clear track record of developing and generating profitable sales with airlines and MRO customers

Will be loyal to the company and team and adhere to the companies code of business ethics

Must be assertive, yet sensitive to the local culture and be able to withstand pressure and multi task

Ability to write reports, business correspondence and procedure manuals

Ability to calculate figures and amounts and to apply mathematical concepts to practical solutions

Salary is NEG

For Further information regarding this role please contact Kevin Theobald Recruitment

Category: Current Vacancies, Managerial

We have a Import team Leader position available based at around the Heathrow area.


You will be leading a small team and be able to do Air Imports from start to finish.  You will arrange shipments with origins, complete customs clearance and delivery. Update the in house system and invoice jobs out


Excellent customer service skills are also required


Salary £22-27 dependent on age/experience



Category: Current Vacancies, Import Airfreight, Logistics

Our client based in London is looking for a person with 1 or 2 years experience in general logistics with a finance or customer services background.

Dealing with Commodities such as raw material, coffee, copper and gold

Job Spec;

      • Nominate vessels & container bookings against purchase and sales contracts
      • Appoint Cargo surveyor and provide contractual Supervision instructions for Inspection of vessel holds or containers for cleanliness, Check weight, quality, perform sampling and analysis of cargo, Produce certificates
      • Compile and send Documentary Instructions for Shipping documents, which would include: Bills of Lading, Certificate of Origin, Supervision certificates, Health certificate, Insurance Certs, Phytosanitary Certs
      • Raise purchase and sales invoices in Trading, Admin, Accounting System (ITAS)
      • Present shipping documents to bank for payment, raise ancillary costs invoices, eg: Freight, Supervision, broker fees, Insurances premiums.
      • Liaise constantly with Sellers, Buyers, Brokers, Supervision, Ships Agencies
      • Stock management – handle Delivery orders, invoices , payments, cash balance
      • Learn and develop knowledge of Demurrage and Despatch calculations on time allowed for bulk vessels
  • Support Operators with the execution of Purchase and Sales contracts under Incoterms, eg: FOB, CIF, CFR, FCA with tasks which include:

Salary £ 18-24  dependant on age/experience

Ref ZZ823


Category: Current Vacancies, Logistics

We have an exciting position available on the other side of the world for a freight forwarding/logistics company. The company would consider a Expat

The person will be responsible for the overall operational and business delivery and take a proactive role in leading the company forward.

Key Areas of the Role:

Customer Service Delivery and Operations

Operational Process and CPI

Operations/Health and Safety

Business Control

People Management



Supplier Management

You will need strong leadership skills

Professional, fair, works well in a team

Outgoing, energetic, positive and decisive


A full Job spec can be obtained by contacting Kevin Theobald

Salary is Negotiable

Category: Current Vacancies, Logistics

Our client based at Heathrow is looking for a Traffic Manager for a 2 year contract only

Salary is £ 46-50k plus various benefits - full details can be obtained by emailing or calling us

Job Spec:

  • Operate cargo traffic office for both export and import.
  • Deal with Customs, Dft, CAA and HAL for air cargo transportation and own transit shed operation.
  • Manages staff performance and identifies training needs.
  • Maximises utilisation of aircraft capacity and enhances competitiveness of Company product
  • Working as a team leader with the business, and show flexibility when required to meet all aspect of flight operations.
  • Develop and empower the Assistant Managers and Supervisors as future successor of yourself
  • Ensures Cargo Procedures Manual is adhered to in all Operations activities.
  • Monitors handling agents’ performance and ensures specified standards met.
  • Manages UK Cargo Expenditure Budget
  • Co-ordinates processing of information relating to Cargo traffic and prepares monthly management report to head office and General manager.Other requirements
  • The jobholder may be required, from time to time, to carry out other duties provided, which are within the general level of responsibility of the duties set out above



(Experience & Knowledge)

  • Experience of air cargo traffic manager in international airlines or GHA which runs own transit shed at LHR are required.
  • Leadership and management skills are essential in Operations Management and so you must be able to demonstrate previous experience of managing people, including performance assessment.
  • You must be familiar is current computer and IT skill within air cargo industry.
  • Excellent communication skills both written and spoken
  • Able to provide flexibility in different rolls.   (Business skills & Behaviour)
  • Team leader and also team player
  • Excellent communication skill in all areas
  • Able to work under pressure
  • Maintain focus on all aspects of work.
  • Show initiative
  • Looks to improve efficiency and quality of service
  • Current full driving licence
  • Criminal Record Check. (Airside Pass) Desirable
  • (Education)
  • You must be educated to degree level or equivalent.
  • Good level of English language



Category: Current Vacancies, Logistics, Managerial

Our client requires 2 x Air Export Clerks  .  Must have a min of 2 years experience and the position is based at Heathrow with a medium forwarder


Hours are Monday - Friday 9-5.30 pm but this may be subject to change


we also require a Export Night Clerk - hours and days are flexible but you must be experienced in Air Exports


Salary £25-30k

Category: Current Vacancies, Logistics