Our client is a trusted partner to some of the world’s largest technology, medical, media & finance companies. The company has achieved this through a dedication to provide a managed service which includes storage, same day and international logistics over a 20-year period of trading.  This role would be selling courier type services for same day, overnight and international.

With a desire to continue our journey of growth we are looking for an External Account Manager, who will be tasked with finding new revenue streams for the business. This is a fantastic opportunity to join a growing company, the role includes an element of telesales, account visits and development of an existing customer base.

Duties:

  • Identifying new clients and opportunities through a combination of an existing customer base and new business.
  • With an understanding of all services offered you will build a pipeline of business from a varied range of markets.
  • Development of an CRM system which will assist you in achieving all new business targets.
  • Developing and broadening relationships with existing customers to maximise sales penetration within each customer

Candidate requirements:

  • Must have previous experience in the logistics market.
  • A desire to make a difference to the business and its future.
  • Proven track record in new business development.
  • Ability to work on their own initiative
  • Strong verbal and written communication skills.
  • An open and likeable personality with honesty and integrity.

The company is looking to pay in the region of £20000 - £26000 + uncapped commission.

 

Category: Current Vacancies, Sales

A leading and long established Cargo company located at Heathrow, is seeking a Finance & Administration Manager for their busy cargo operation.

The Finance & Administration Manager will play a vital role in improving and maintaining the financial standing of the business. The ideal candidate will assist to determine financial strategy, manage all finance & admin based functions reporting into the Managing Director. The successful applicant will possess strong mentoring skills, share knowledge, adapt to change and have good communication skills. A freight/cargo background is essential is undertake this role.

Accountability/Responsibilities:

·To provide monthly Management Accounts and Finance Pack (Profit & Loss, Balance sheet).

·To provide half year/year end packs to Group head office, including Inter-company reporting.

·Coordinate and produce Annual budget.

·Manage daily cash balances and cash flow.

·Oversee Credit Control with regular Aged Debtor reviews.

·Oversee Accounts Payable.

·Monitor & regularly review overheads.

·Maintain Accounting system (Sage 50).

·Quarterly VAT return.

·General administration: Annual company insurance, maintain HR system, Health & Safety.

·Coordinate and manage annual audit.

·Ensure compliance with UK and Group policies.

·Work closely with Revenue Accounts Manager to ensure all costs and accruals are captured.

·To provide Analysis and KPI’s for airline contracts.

·To be fully responsible for leading and managing 2 direct reports and ensuring the business vision, strategy and direction is clearly articulated.

·Motivate and inspire the team to build solid team spirit that drives operational and customer excellence.

·Work closely with Managing Director and Management team.

You will be managing upto 3 staff within this busy department.

Salary in the region of £40000 will be on offer.

Category: Administration / Accounts / Secretarial / IT, Current Vacancies

Working for this main stream freight forwarding company based Heathrow.  Working within a small team undertaking all aspects of the seafreight export operation.

Salary in the region of £27000 to £30000 aae

Essential Duties and Responsibilities:

The position would be a complete start to finish role, to include but not limited to:

• Arranging LCL and FCL export shipments to worldwide destinations.

• Arranging collections with our selected Transport Companies.

• Handling order traces, issuing Bills of Lading, invoices, sending pre-alerts to overseas offices.

• Knowledge of physical loading of containers would be beneficial.

• Good negotiating skills.

• An in-depth customs knowledge and the ability to complete export Customs entries via Sequoia.

• Basic understanding of Ocean Imports would be an advantage.

• Perform related duties as assigned by supervisor.

• Maintain compliance with all company policies and procedures.

Education and/or Work Experience Requirements:

• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.

• Experience at communicating with Shipping Lines, Co-Loaders and Transport Companies.

• Excellent computer proficiency (MS Office – Word, Excel, PowerPoint, Outlook)

• Good understanding of CNS, FCP & Sequoia operating systems would be required.

• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.

• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

Physical Requirements:

• Ability to safely and successfully perform the essential job functions, including meeting qualitative and/or quantitative productivity standards.

• Ability to maintain regular, punctual attendance.

• Willingness to work occasional overtime as and when required.

• Must be able to talk, listen and speak clearly on telephone.

Category: Current Vacancies, Seafreight / Trailer & Commercial Shipping

We are looking for a 1st/2nd helpdesk support to join a busy and expanding helpdesk team.  This role would be based in the Heathrow area.

The successful candidate must be a customer service oriented individual able to provide technical support to all users at all levels in an efficient and accurate manner. You will be answering queries and dealing with software problems as and when they arise.

Your main duties will include:

  • Delivering support to users and potential new unlicensed users.
  • Serving as the first point of contact for customers seeking technical assistance via multiple communication channels.
  • Performing remote troubleshooting through diagnostic techniques and pertinent questions.
  • Determining the best solution based on the issue and details provided by customers.
  • Encouraging and promoting the use of software and services.
  • Recording events and problems and their resolution in logs.
  • Follow-up and update customer status and information.
  • Passing on any feedback or suggestions by customers to the appropriate internal team.
  • Working as a self-motivated mature team member.
  • Installation and upgrade of software for our new and existing customers.
  • Liaising with all relevant 3rd parties.
  • Demonstrating software in a one to one or group environment.

Requirements:

  • Proven experience as a helpdesk technician or other related customer support role.
  • A good knowledge of international freight forwarding ideally within the UK.
  • Familiarity with our own or other forwarding/ customs software.
  • Excellent communication skills and a proficiency in English.
  • Ability to demonstrate a product to an audience.
Category: Administration / Accounts / Secretarial / IT, Current Vacancies

Our client based in Reading is looking for an experienced Multi Modal Freight Forwarding clerk. This is a permanent role which may involve overnight stays away from home.

A 5 year check able history will be required in the UK.

The company is offering a very competitive package, including pension, bonus scheme, gift cards, cycle to work and flexible working

Outline of Duties:

Managing full life cycle of the movement of goods from pick up to final delivery including, but not limited to:

  • Receiving enquires, discussing requirement, generating quotes on Boxtop
  • Liaising with air, sea and road carriers regarding routes, schedules and rates
  • Liaising with road transport operations regarding haulage provision for Global customers
  • Booking cargo space with air, sea and road carriers/couriers
  • Processing customs declarations including trade control licencing as directed by the Global Forwarding Manager.
  • Preparing all shipping documentations to meet carriage requirements, legislation and ISO requirements using Boxtop software
  • Preparing and collating any additional paperwork for each movement to ensure compliance with international legal requirements
  • Monitoring shipment departures and arrivals and update Boxtop and customers as required.
  • Daily interface with customers, suppliers, third parties, subcontractors and crew regarding the details of the movements
  • Keeping file administration up to date including processing of sales & suppliers invoicing, credit notes etc. using Boxtop
  • Supporting project moves where required.

Salary range £25000 to £28000 aae.

Category: Current Vacancies, Export Airfreight

Working a 40 hour Mon-Fri week with Shifts from 14:00 to 23:00.  Based Heathrow.   Salary C£28000

Description:
Supervision of In Bound and Outbound processing of mail and commercial freight. Meeting all business KPIs and regulatory control compliance with regard to Aviation Security, HM Customs ERTs, Health and Safety. Delivery of business excellence in the operational areas that provides a high quality service for our customers. Ensure safe and efficient use of all warehouse handling solutions.
Responsibilities:

·Demonstrate strong Leadership qualities to encourage and improve your Team.

·Ensure timely processing in all operational areas.

·Maintain required target kilo yields on ULD container builds.

·Develop and Improve Warehouse process.

·Continually strive for better work practices and efficiencies.

·Accurate data capture into in-house business IT solutions.

·Work in accordance with the company’s Standard Operations Procedures

·Maintain a high standard of good housekeeping

·To carry out, to the best of your ability, any reasonable request from your Manager

·To work within company Health and Safety guidelines.

·To work within Dept. of Transport Aviation Security

·To work within HM Customs rules and guidelines

Required professional experience: 2 years Supervisory experience and knowledge of Cargo operational warehouse processes. Essential - Experience in Team Leadership responsibilities.
Desired Skills:

·Fork Truck Licence

·Aviation Security Trained to NXCT level - Advantage

·Ability to make knowledge based decisions

·Ability to lead and guide team members

·Speed and accuracy of work

·Comfortable with acting on reasonable management instructions

·Encourage collaboration between Team Members

·Ability to admit mistakes so we can learn from them

·Punctual, honest and courteous

·Willing to learn new skills and working practices

·Work well in a team and eager to assist others when required

·Flexibility in hours of work

Category: Current Vacancies, Warehouse / Transport

This progressive medium sized freight forwarding company based near Heathrow requires an experience import seafreight applicant with at least 2 years experience. Working as part of a small import team undertaking all aspects of the role from A to Z. A commercially minded individual with a flair for maximizing profit would be a good fit for the department.

Good contacts and with shipping lines, hauliers, etc, plus good knowledge of rates within the market is desired. Excellent customer focus flair is required and happy to be customer facing. A good knowledge of import customs entries including the CNS system.

This would be an excellent opportunity to join a progressive forwarding concern and to develop your career.  Salary range upto £30000

Category: Current Vacancies, Seafreight / Trailer & Commercial Shipping

This large worldwide freight forwarding/logistics company, based Heathrow, is looking to expand their presence in the Pharma sector and therefore looking to recruit a specialist in this sector.

Already exposed within the pharma sector and having the infrastructure to support pharma movements, this forwarder is looking to increase their market share in the UK. This company is in an excellent position with various UK offices, supported by a large overseas network of offices for both freight and logistics operations.
The ideal applicant would have experience in selling freight forwarding services to new and existing clients within the pharma sector and have a solid track record within the industry. This is an excellent opening to advance your career within the sector.  A competitive salary would be on offer, plus car or car allowance, plus a commission scheme.
Category: Current Vacancies, Sales

Working for this long established progressive courier logistics company in the Heathrow area.  Looking after overseas partners for bookings and queries. An individual who can be pro-active and keep on top of work loads. Working under pressure with good communication and organisational skills. Able to work as part of a busy customer service team.

The ideal applicant would have an international courier background, excellent customer service skills and a proven (checkable) and solid work history within the international logistics industry.
Normal Mon-Fri working week and working in modern offices. Excellent career move.  Salary range £20000-£23000
Category: Courier, Current Vacancies

This long established medium sized freight forwarder based Heathrow requires an experienced Night Shift supervisor for their busy warehouse operation.

Summary

To work in conjunction with the Warehouse Manager ensuring that all day-to-day tasks of the warehouse are effectively carried out in accordance with the company's standard operating procedures, and to deputise in absence of the Warehouse Manager.

Working on a Mon-Fri working week with hours of 21.30 to 0600.

This role would suit a 'hands on' supervisor willing to muck in!!

Overall responsibility

To undertake all work as instructed by your Manager.

To supervise the staff allocated and ensure their full compliance on all policies and procedures, with direct reporting of any issues to the Warehouse Manager.

To effectively supervise all warehouse staff on a day-to-day basis and deputise in the absence of the Warehouse Manager.

To issue staff workloads and ensure that all duties are carried out by staff in accordance with standard operating procedures, working in a safe manner which meets Health & safety legislation and company procedures.

General responsibilities

To complete workload allocated by Manager, communicating any delays.

Ensure that all warehouse operations are compliant with health and safety policies and that the general appearance of the warehouse and external areas are kept in good order.

To ensure that the security of the site is monitored and complied with as set out in the company security policy.

Always protect the interests of the business and escalate any areas of concern to the management.

Set a positive example on conduct and work completion for team members to follow.

Support the development of your assigned team members, highlighting knowledge gaps and suggesting training requirements to your manager.

Specific Responsibilities

To issue staff workloads and ensure that all duties are carried out by staff in accordance with Health & Safety Legislation, Aviation Security requirements, Company policy and standard operating procedures.

To ensure breaches of standard operating procedures or regulatory legislation are recorded and reviewed with your Manager to avoid a repeat.

To check any export labelling completed by staff members on the shift.

To induct all additional warehouse staff as required, ensuring staff are adequately trained and perform to Company standards.

Making sure efficient practices are adopted in the warehouse by all staff.

Deputise for the Warehouse Manager and work alongside the Warehouse Operations Manager accordingly.

To support the team with driver reception; vehicle loading / unloading & cargo handling as required.

Daily routines

Conduct a team briefing and de-briefing at the start and end of each shift.

Ensure that all warehouse operations are compliant with Health & Safety and Aviation Security policies.

To ensure that all documentation is completed and done in a timely manner by all staff.

Maintain appropriate supplies of warehouse consumables to ensure continuous service delivery.

Ensure a detailed handover of work status to the next shift Supervisor.

Reporting Requirements

Ensure the maintenance of mechanical handling equipment (MHE) is up to date and all faults are reported using the correct documentation.

Any security or health and safety incidents are reported immediately to the Warehouse Manager.

To make sure that the warehouses KPI’s are met on a daily / weekly basis.

Staff training requirements or non-performance issues should be reported to Manager at earliest opportunity.

Appearance and conduct

Professional, helpful and courteous at all times.

Company ID, PPE and issued uniform to be worn at all times.

Willingness to learn and share knowledge with your colleagues.

Smart, clean and tidy place of work.

Salary C£28000 plus benefits.

Category: Current Vacancies, Warehouse / Transport