We are currently looking for someone to join our small team in Bristol, handling international removals.

This would suit someone with experience predominantly in ocean freight exports, but anyone with a freight forwarding/logistics background would be considered

We are looking for an International Removals Ocean Export Co-Ordinator to complement our small team in arranging the shipments for overseas . We deal directly with members of the public so previous customers services experience is essential and it is preferable that you have experience in export and deep-sea shipping / freight forwarding procedures.

We use software systems to log client information and related export documentation so experience of data input is required, along with a keen eye for detail.

Your role will involve coordinating logistics, liaising with shipping agents, and ensuring seamless moving experiences for our clients.

Key Skills

• Excellent communication skills, both written and oral
• IT skills, including use of Microsoft office applications
• Ability to work under pressure
• Experience in a shipping / logistics / freight forwarding environment preferred
• Organisational and time management skills
• Self-motivation
• Team work
• A proactive attitude

Duties will include;

• Customer contact via e-mail and telephone
• Keying data into in-house operations system relating to customer’s moves
• Interacting with inhouse transport and warehouse team regarding collections and packing
• Producing purchase invoices using our in-house accounting system
• Producing invoices using our in-house accounting system
• Liaising with our shipping agents and producing Bill of Lading instructions
• Tracking shipments via shipping agents & carriers and keeping customers updated of progress
• Liaising with import agents regarding customs clearance and delivery
• Export Customs entries using HMRC CDS Customs system

Job Types: Full-time, Permanent

Pay: £28,000.00-£32,000.00 per year

Benefits:

• Company pension

Schedule:

• Monday to Friday
• No weekends

Experience:

• Customer service: 3 years (required)
• Freight Forwarding: 3 years (required)

Work Location: In person - no Hybrid